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Employee Experience

Are you engaging your people?

Next Edition
05 of may, 2027
duration
40 hours
language
Portuguese
investment
1900€
Mode of study
On campus
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Interested in finding out more?

As an individual, I will:

  • Recognize the impact of trends (work/people) on attracting and engaging employees;
  • Materialize the relationship between engagement and company results;
  • Define methodologies for listening to and continuously involving employees in the identification and construction of solutions;
  • Support decision-making using people analytics;
  • Apply the principles of customer experience to the workforce.

As an organization, I will:

  • Acquire the necessary conditions to build an action plan that, taking into account the strategy and the active participation of the people who make it up, allows you to develop, implement and evaluate in a real context employee experience practices that cover the life cycle of your people.

Why this program?

It’s common to hear that the world is changing, that work is changing, and it’s often said that people, regardless of age, education, gender or nationality, are already different and will continue to change.

Today, we all value and look for different things, both in our personal lives and, of course, in the workplace. We want the company to promote well-being, we demand respect for our personal time and we want to know the purpose of our company and our job.

This change has a huge impact on the way companies and their leaders attract, develop and retain talent throughout their life cycle. Managing employee engagement from recruitment to retirement has become one of the biggest challenges facing companies today, not least because of the impact it has on company results.

In this context, a change of mindset is urgent and inevitable on the part of those responsible for managing and developing people and teams, moving towards an intervention model in which employees are listened to on an ongoing basis and involved in building solutions, based on customer experience methodologies.

Who is it for?

The program is aimed at professionals from different functions, academic backgrounds and generations who want to acquire the skills to take the lead in actively managing their careers.
The program is also aimed at people management professionals and company leaders who want to acquire skills that will enable them to support others in the process of active career management.

Certificate of excellence

The Employee Experience program is eligible for the Leadership Excellence Certificate.

To embark on this journey, you will need to complete a minimum of 90 hours (in 24 months) between the programs that make up the Certificate you wish to obtain.

Ready to go exploring with us?

Contacts

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