Operations & Projects

Facility Management

Manage infrastructure with a focus on service, well-being, and efficiency.

next edition Oct 19, 2026
duration 64 hours
study mode In person or online
language Portuguese
investment €2,900
why this program?

Facilities, buildings, and infrastructure have a direct impact on costs and performance

25%–40%

of total operating costs may be associated with facilities, buildings, and infrastructure.

IFMA, 2023

<20%

of Facility Management professionals in Portugal hold a recognized professional certification.

APFM, 2023

6% per year

average annual growth of the Facility Management market in Portugal.

APFM, 2023

what you will develop

Knowledge that translates into practice

Asset and Maintenance Management

 

Deepen your understanding of operations, maintenance, and the life cycle of physical assets, with an integrated view of their performance.

Contracting and Procurement

 

Structure contracting decisions and contractual relationships with a focus on value, performance, and service quality.

Supplier Negotiation

 

Strengthen your negotiation approach in relationships between clients, suppliers, and Facility Management service providers.

Energy Efficiency and Sustainability

 

Integrate energy, environmental, and compliance criteria into facilities strategy and operations.

Cross-Functional Team Leadership

 

Develop the skills to manage diverse teams in demanding and changing operational environments.

Digitalization Applied to FM

 

Understand the role of technology, IoT, and digital transformation in the management and evolution of assets and buildings.

why pbs?

4 reasons to choose this program

Alignment with CPFM certification

 

A program aligned with the CPFM framework, the Professional Certificate in Facility Management awarded by APFM.

Faculty with real-world FM experience

 

Working professionals bring direct experience across the technical and management areas that make up the Facility Management function.

A 360° view of the function

 

The program connects the technical, strategic, financial, contractual, digital, and leadership dimensions within an integrated perspective.

A format designed for working professionals

 

64 hours of training, delivered in person with the option to attend remotely in synchronous format.

expected impact

Outcomes that translate into value

For you

 

Greater ability to structure the Facility Management function, with clear processes, metrics, and objectives.

 

Stronger connection between operations and strategy, linking FM to the strategic, tactical, and operational levels of the organization.

 

More integrated service management, across internal and outsourced services, with a focus on performance, value, and quality.

 

Greater ability to measure and improve performance through metrics and continuous improvement cycles applied to assets and services.

For your organization

 

Greater alignment with Facility Management good practices and frameworks, supporting operational efficiency and the quality of asset use.

 

Greater ability to reduce maintenance and operating costs through more structured management based on metrics, SLAs, and continuous improvement.

 

Greater compliance and operational resilience in response to energy, environmental, and safety requirements.

 

A Facility Management function that is more integrated into organizational management, with greater capacity to contribute to strategic objectives.

Customize this program for your team

Contact our Corporate Solutions team

international recognition

Rankings that reinforce results.

#35
Financial Times

Executive Education 2026 WorldWide

program structure

From asset management to strategy, leadership, and transformation

64 hours across 12 blocks, covering the different dimensions of the Facility Management function.

— Facility Management6h · Bento Aires

Facility Management fundamentals, building and facilities management strategy, and standardization.

— Strategy4h · José Luís Alvim

Strategic analysis, strategy formulation, and critical success factors in strategy execution.

— Contracting in Facility Management4h · Maria José Campos

Procurement models, contracting good practices, and vested partnerships applied to contractual relationships.

— Negotiation4h · Isabel Paiva de Sousa

Negotiation strategies and tactics, the negotiation process, overcoming deadlocks, and critical negotiation skills.

— Asset Management4h · Bernardo Alabaça

The role of assets in Facility Management, asset life cycle analysis, and value enhancement strategies.

— Systems Operations and Maintenance8h · João Hormigo

Maintenance types and models, sourcing, building energy efficiency, and IoT applied to Facility Management.

— Building Management and Maintenance8h · Rui Calejo

Building performance in use, maintenance processes, methodologies, and building maintenance technologies.

— Team Leadership and Management8h · Margarida Pedro

Leadership and the management of emotions, expectations, and conflict in teams and operational contexts.

— Financial Management4h · Rui Couto Viana

Financial statements, cost analysis and management, and the relationship between costs and cash flow.

— Project Management6h · Bento Aires

Introduction to project management, strategic planning, and business continuity plans.

— Digitalization Applied to Facility Management4h · Felipe Ávila da Costa

Digital transformation, the evolution of the operating model, and Buildings of the Future.

— Sustainability4h · Ana Quintas

Sustainability principles, application to Facility Management, impact assessment, and compliance.

how you will learn

Immersive learning

Visits to reference facilities

 

Explore management, maintenance, and monitoring systems implemented in a building or campus that serves as a reference in Facility Management.

Contract negotiation simulation

 

Experience a negotiation between a client and an FM service provider, working through scenarios involving renegotiation, conflicting interests, and pressure on results.

Applied Facility Management case

 

Develop, as a group, a case applied to a real or simulated organization, integrating different dimensions covered throughout the program.

Discussion with industry professionals

 

Discuss experiences, challenges facing the function, and market trends with Facility Managers and working professionals.

faculty

Program direction

  • Bento Aires
    Bento Aires is a leading professional in civil engineering and project management, with more than 20 years of experience leading highly complex real estate initiatives. His areas of expertise include project management, executive leadership, asset management, and facility management. Throughout his career, he has led complex projects across diverse organizational and regulatory environments, collaborating with […]

Faculty

  • Filipa Saldanha

    Filipa Saldanha

    Filipa Saldanha is Director of Sustainability at Crédito Agrícola, where she leads the integration of sustainability into the group’s strategy, processes and decision-making. Her work focuses on ESG, sustainable finance, innovation and value creation within the financial sector. Throughout her career, she has worked closely with corporate, institutional and academic stakeholders, contributing to the development […]

    LinkedIn — Filipa Saldanha
  • Isabel Paiva de Sousa

    Isabel Paiva de Sousa

    Isabel Paiva de Sousa is a People Management Consultant with more than 30 years of corporate experience leading and negotiating across consulting, industry, and retail environments. She specializes in culture, values, and leadership. She is also a mentor, speaker, and researcher in Positive Psychology and Corporate Well-Being. She is Program Director and faculty member at […]

    LinkedIn — Isabel Paiva de Sousa
  • João Hormigo

    João Hormigo

    Director at EDP. Professor at ISEL. Ex-Professor at Instituto Superior Técnico, Academia da Força Aérea, Universidade Autónoma de Lisboa, Universidade Lusíada. Advisor in Structural Dynamics. Advisor in Foundations for Power Lines and Wind Power Plants. Expert in international contratcts for constrution. Advisor for the construction of “Points of Present” for telecommunications. Specialties: International Procurement, International […]

  • José Luís Alvim

    José Luís Alvim

    Since 2005, he has taught Business Strategy and Finance at Porto Business School, where he serves as Coordinator and Faculty Member of the General Management Program. At Porto Business School, he is also a Professor and Coordinator of several Executive Education Programs, Postgraduate Programs, and Advanced Management Programs designed for companies and business groups. He […]

    LinkedIn — José Luís Alvim
  • Maria José Andrade Campos

    Maria José Andrade Campos

    A lawyer admitted to the Portuguese Bar Association in 1999, currently a Senior Associate at Ferreira Pinto & Associados – Sociedade de Advogados. She specializes in Corporate Law, Mergers and Acquisitions, Real Estate, Regulation and Competition, with extensive experience drafting and negotiating service contracts in the Facility Management sector. Academic Background:Law Degree from the Catholic […]

  • Margarida Pedro

    Margarida Pedro

    Margarida Pedro is an advisor and strategic consultant who helps companies bridge the gap between their vision, their organizational model and their deliverables. She has extensive experience in project management at national and international level. With a focus on designing and implementing change processes, Margarida helps companies align and leverage agility in their culture, structure, […]

  • Rui Rodrigues

    Rui Rodrigues

    Rui Rodrigues is the founder and CEO of Symplifyr, a technology startup focused on intelligent automation and enterprise service management. Prior to this, he served as the CIO at BIAL, where he led global digital operations for over two decades, driving the company’s transformation into a global life sciences group. His extensive experience spans all […]

  • Rui Viana

    Rui Viana

    Rui Viana is a Professor at the University of Porto, at both the Faculty of Economics (FEP) and Porto Business School (PBS), and a business consultant. He is a partner in a family-owned Economic and Management Consulting firm, founded in 1999, specializing in services to companies in the areas of Strategic Growth, Mergers and Acquisitions, […]

    LinkedIn — Rui Viana
INVESTMENT & TERMS

Prepare your application

Admission is subject to seat availability, so we recommend submitting your application as early as possible.

  • early bird 5% discount
    Up to 1 month before the program starts
    €2,755 Save €145
  • last call Standard fee
    Up to 1 week before the program starts
    €2,900 Subject to availability
  1. Included in the program fee

     

    Course materials

    Lunches on full-day in-person training days

    Coffee breaks on in-person training days

    Covered parking

    Certificate of completion

  2. Special conditions

     

    Porto Business School Alumni, University of Porto Alumni, and member companies benefit from special conditions.

     

    Contact the Admissions team for more information.

  3. Requirements

     

    Bachelor’s degree or higher.

     

    Exceptionally, applicants who do not meet this requirement may be considered, subject to assessment by the Admissions team.

    Contact Admissions
Admissions Team

Meet the Admissions team

Get answers to your questions, assess how the program fits your development path, and learn about the application process, calendar, investment, and next steps.

certificate of excellence

Build a path of continuous development

Facility Management is part of the Certificate of Excellence in Operations & Projects, which requires a minimum of 90 hours of training completed within a maximum of 24 months. As a continuation of this program, we recommend a pathway that connects integrated facilities management with the ability to structure and deliver projects.

  1. Facility Management

    Develop an integrated view of facilities, assets, services, contracts, teams, and transformation, connecting the different dimensions of the Facility Management function.64 hours

  2. Project Management

    Strengthen your ability to qualify, plan, execute, and monitor projects, connecting technical dimensions, stakeholders, leadership, and results.40 hours

    Explore program
facility management

The next edition starts October 19. Your decision starts now.

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