
Fundamentals of Operations
Understand the role of operations and supply chain management within organizations.
In this program, you will:
- Understand the concepts and scope of Operations and Supply Chain Management.
- Gain insights into current trends and challenges in Operations and Supply Chain Management.
- Grasp the importance of having a consistent strategy and planning approach for Operations and Supply Chains.
- Develop a comprehensive perspective on applying best practices in Operations and Supply Chain Management.
- Learn to transform a vision for Operations and Supply Chain Management into a tangible and actionable plan with measurable outcomes.
Who is it for?
This program is designed for experienced managers who want to deepen their understanding of the importance of Operations and Supply Chain Management. It is particularly suited for professionals in organizations focused on enhancing their ability to make informed decisions about physical and informational flows to meet customer satisfaction goals effectively.

What’s Included
The program is delivered in video format (100% asynchronous), complemented by practical exercises, enabling you to apply what you’ve learned to your specific context and maximize the benefits of the lessons.
Pedro Amorim
- Master of Science and Doctor of Philosophy in Industrial Engineering and Management from FEUP.
- Assistant Professor at the Department of Industrial Engineering and Management, FEUP.
- Collaborator at the Industrial Engineering and Management Research Unit of INESC TEC, a leading associated lab.
- Specialist in supply chain planning, with a focus on food products.
- Former supply chain analyst at Total Raffinage Marketing in France.
- Consultant and researcher for various operations management projects supported by diverse organizations.
- Published extensively in international journals such as International Journal of Production Economics, Industrial Engineering and Chemistry Research, Computers and Chemical Engineering, and Interfaces.
Why Choose This Program?
The fierce competition across economic sectors and the intense pressure from consumers create a difficult trade-off for companies between cost and service levels.
To navigate this landscape, organizations must recognize the critical role of Operations and Supply Chain Management. This program provides a deep understanding of how Operations function within organizations and equips managers with strategies and tactics to tackle today’s uncertainties with confidence and the right tools.
The program is organized into six modules:
Module 1 – Operations and Supply Chain Management: What Is It?
Module 2 – Innovations in Operations and Supply Chain Management
Module 3 – Challenges in Operations and Supply Chain Management
Module 4 – Operations Strategy and Supply Chain Management
Module 5 – Operations Planning and Supply Chain Management
Module 6 – Key Concepts in Operations and Supply Chain Management

Ready to Begin Your Journey?
Here’s how to access the course on our application portal:
Contacts
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