Leonor Pais has a PhD in Psychology (specialisation area in Work and Organisational Psychology) from the Faculty of Psychology and Educational Sciences at Coimbra University, an institution where she performs duties as a lecturer and a researcher. She is a member of NEFOG (Nucleus of Study and Training in Organisation and Management) and responsible for the research line dedicated to the studying of knowledge management and its impact on organisational competitiveness. She is a also a guest lecturer at the EGP (School of Management at Oporto) of University of Porto. Her professional career has involved the discharging of various activities in the context whereof special mention should be given to those related with consultancy in the field of Human Resource Management. Concurrently with the teaching activities and lecturing duties carried out at graduate and post-graduate level she has carried out several studies and research, published articles in national and international magazines as well as presenting communications at congresses, seminars and scientific meetings in Portugal and abroad.

Li-Wei Chao, M.D., PhD, is a Senior Fellow in the Population Studies Center and the Leonard Davis Institute of Health Economics at the University of Pennsylvania (USA). He formerly was an appointed expert in Health Economics at the U.S. Centers for Disease Control and Prevention, an Assistant Professor of Anesthesia and of Healthcare Systems at the University of Pennsylvania (USA), a Visiting Professor of Medicine at the University of Cape Town (South Africa), and an Honorary Research Associate at the Human Sciences Research Council (South Africa). Using his medical background and economics training, his current research focuses on topics related to health and economics. He is the Principal Investigator (PI) of a project funded by the U.S. National Institutes of Health that examines entrepreneurship in townships in South Africa, the effect of poor health and HIV/AIDS on entrepreneurial entry, exit, and success, and the extent to which HIV-related stigma differentially harms specific business sectors. This is a joint collaboration with members of the University of Porto. He is also the PI of a project that uses behavioral and experimental economics techniques to examine risk taking propensity and unhealthy activities, and is a co-PI of another project that utilizes neuroimaging methods (fMRI) to examine the neural mechanisms of intergenerational sacrifice, where a daughter makes decisions to take pain on behalf of her mother or a stranger. Dr. Chao received his M.D. from the University of Chicago Pritzker School of Medicine, and his Ph.D. in Managerial Economics from the Wharton School of Business at the University of Pennsylvania.

General Manager EPIC SANA Algarve. Area General Manager Hoteis Real Algarve General Manager Grande Real Sta Eulalia Operations Manager Grande Real Sta Eulalia Six Sigma Black Belt Starwood Portugal Six Sigma Black Belt Sheraton Algarve Maintenance Manager Sheraton Algarve Eng. Instrumentation & Control MBA Hotel & Tourism Chur Switzerland.

Luis Franco - VP, International Business Operations Luis received a BA in Management and a post-graduate degree in Multimedia and Communications Management from the Technical University of Lisbon. He was bestowed with the best in class award by the Portuguese Communications Foundation. He joined SurveyMonkey in January 2010. He is responsible for SurveyMonkeys international operations based in Madeira, Portugal. Previously he was at Portugal Telecom, where he spent 7 years in a number of managerial roles, most recently as General Manager of tradecom.pt and COO of pmelink.pt. Before PT, Luis was a Manager at PricewaterhouseCoopers Consulting. Luis has spent much of his career internationally, having worked in the U.S., Germany, Brazil, Spain and the Netherlands. In the Purchasing area he has a vast experience in eprocurement and esourcing projects that he conducted in PwC and Tradecom and pmelink. He was also a member of the team responsible for the transformation project of Portugal Telecom’s purchasing function. Was also a member of the steering committee that oversaw the implementation of the Public Procurement Code in Portugal.

From his mechanical engineering background and his vast experience in Commercial Teams Management and Training, stands out his collaboration with the Swiss company Hilti (Portugal) from 1995 to 2009, where he was Field Engineer, Area Sales Manager for Key Accounts, Sales Channels Director, Engineering & Training Manager and International Corporate Trainer. Since 2009 he is serving at the American company KerrHawe S.A. (through its European headquarters, in Switzerland) as responsible for the sales and technical & commercial training about their available brands, products and services, in the position of Sales Manager International for African, Latin American and Asian-Pacific markets, as well as the InterCompanies, in a wide cross-cultural environment. He is also a Certified International Trainer for psychometric tool Everything DiSC, from the American company Inscape-Wiley International.

He is currently Associate Professor of Marketing and Strategy at the Higher Institute of Economics and Management of the Technical University of Lisbon. He holds the degree of Doctor of Philosophy bestowed by the University of Lancaster (UK) - Department of Operational Research [declared by the University of Minho in Portugal to be equivalent to its doctorate degree in Economics and Business]. In 1973 and 1974 was an lecturer in probation at the Faculty of Economics, University of Lourenço Marques. From 1975 to 1979, assistant lecturer at the same school at the now called University Eduardo Mondlane [Mozambique]. From 1979 to 1988 he was successively assistant lecturer in probation, assistant lecturer and assistant Professor at the Unit of Economics and Management of the University of Minho. From 1988 to 2011, he was Associate Professor of Business Strategy at the Faculty of Economics of the University of Porto.

Master in Legal and Business Sciences from the Faculty of Law of Coimbra University, PhD in Law from the Faculty of Law of University of Porto. Professor of the Law Group of FEP. Coordinator of the Law Group of the FEP. Associate Professor of the Faculty of Law of University of Porto. Vice Dean of the Faculty of Law of University of Porto. Member of the Legal and Economic Studies Centre of the Faculty of Law of Porto. Author of several articles and books in Commercial Law, Banking Law, Financial Law, Insolvency Law, published in national and international Reviews.

Academic background - GSMP Booth Business School Chicago University - PhD in Manufacturing Management and Engineering, University of Toledo, Ohio, USA - MBA, Instituto Tecnol�gico y de Estudios Superiores de Monterrey, ITESM, Mexico - MSc in Industrial Engineering, Instituto Tecnol�gico y de Estudios Superiores de Monterrey, ITESM, Mexico - CPCL, Harvard Business School, USA - Industrial and Systems Engineering, Instituto Tecnol�gico y de Estudios Superiores de Monterrey, ITESM, Mexico Academic experience - Professor of the Operations Department, IE Business School, 1998 to present - Chair, Operations and Technology Management Department, Instituto de Empresa, 2000 to present - Director, Master Programme in Operations Management, Instituto de Empresa

Luisa Helena Pinto is a professor of international human resources management and organizational behavior at the FEP-UP, School of Economics at University of Porto. She studied work psychology (Bsc), completed an MBA from ISEE-UP at University of Porto and completed her PhD in Business Administration at University of Minho. Prior to joining FEP-UP, she was affiliated with the Aveiro University/Portugal, where she taught human resources management. She has also an extensive experience as consultant and human resources manager. She has served as global human resources manager at the biggest Portuguese conglomerate, coordinating HR activities across several countries in Europe, Africa and Brazil. Her international professional experience lead for her research interests in international human resources management, expatriation and cross-cultural management.

Associate Professor of the Faculty of Science of the University of Porto and researcher of the Laboratory of Artificial Intelligence and Decision Support (LIAAD) of the INESC Tec Associated Laboratory network. Founding partner of the company KNOYDA and founding member of the Observatory of the Economy and Management of Fraud (OBEGEF).

Degree in Civil Engineering from the Further Technical Institute (IST) of Lisbon. Masters in the Mechanics of Soils and Foundations from the Faculty of Sciences and Technology of Universidade Nova de Lisboa. He has developed his professional activity in the context of logistics, operational and financial management of clients, and operations at Procter&Gamble in Portugal and Spain and at Sonaecom for Optimus, Novis and Clix. Currently, is Inventory Management Director, for Modelo Continente, in the Food Division. He was a Manager of the Portuguese Logistics Association.

Degree in Medicine from the Faculty of Medicine of Coimbra University. MBA from ISEE (now Porto Business School) of the University of Porto and PhD in Business and Economic Sciences from the Universidade Complutense of Madrid. Attended the Stanford Executive Program at Stanford University in 1998. He is the Chief Corporate Center Officer of Sonae, President of APED (Retail Portuguese Association) and CSP (Portuguese Confederation of Services). He is vice-chairman of BCSD Portugal and a member of the Board of AEP. He is also a member of the Supervisory Board of Coimbra University, a teacher at Porto Business School and associated professor of Porto University Economics Faculty.

Degree in Mechanical Engineering from the FEUP (1989). He has attended several specialisation courses for executives, particularly as regards the context of Logistics (Cranfield University, CIFAG, MCE Brussels). Since March 1999 he has been the Central Logistics Manager of Barbosa & Almeida with responsibilities in the fields of purchases and distribution. At MODIS, S.A. (SONAE Group) he was the national party responsible for the Management of three distribution centres, encompassing food and non-food sectors and, amongst other posts, he was the Logistical Operations Manager of MODIS and the Operations Manager of the Maia Bonded Warehouse.

Degree in Management from the Faculty of Economics of University of Porto (1990-95). / Executive MBA in Marketing from EGP – Management School of Oporto at University of Porto (2001-02). / Inter-Alpha Banking Programme Course at INSEAD in Fontainebleau, France (2007) / “Marketing Intéractif” Course under the Erasmus European student exchange programme at ESC LE HAVRE – CAEN in Le Havre, France (March to July 1994) / Course on “Ethics at Companies” at the Faculty of Economics and Marketing of Aix-en-Provence, France (Jul 95) / Corporate Director at BES - Banco Espírito Santo, SA ), having previously carried out in said institution as Medium Corporate Director of the Company Center of Oporto and Gaia / an Employee of the EGP since the start of 2004

Degree in Management (1994) from the Faculty of Economics of University of Porto (FEP). MSc in Management (specialization in Finance) from FEP. Lecturer at FEP (since 1997) and at Porto Business School (since 2002. President of the Supervisory Board at "JP Inspiring Knowledge" group (since 2012). Chief Executive Officer at "Alvim & Rocha - Consultoria de Gestão, Lda.". Business Consultant. Statutory Auditor (voluntarily suspended). Certified Public Accountant. Controller at "Têxtil Nortenha" Group (1994-1999).

Worldwide partner of Hay Group. Member of the Southern Europe Leadership Team, assuming the responsibility of the development of consulting business in the Portuguese market. Author of "LOOP - Changing Organisations" (2005), "Success in Portuguese" (2007), "LOOP - Changing Organisations" (2007, international edition) and "On the Agenda Leaders - Reflections of CEOs and Presidents of Portuguese Companies of Excellence "(2010). Invited Lecturer at Porto Business School and at Catholic University of Portugal.

Degree in Dental Medicine from the Faculty of Dental Medicine from University of Porto (1992). MBA from the ISEEUP (1995). Master in Business Administration from EGP (2010). PhD student in Business Sciences, specialization area of Marketing and Strategy, at Faculty of Economics from University of Porto. Lecturer of Marketing at Porto Business School, at General Management Course, at Post Graduation in Marketing Management, at Post Graduation in Business Management and in several In-Company Training Programs. Lecturer of the Faculty of Sciences of University of Porto (1999-2005) in the field of management. Lecturer at the Portuguese Institute of Administration of Marketing (1996-2002) in the marketing area. Lecturer, since 2010, at the Faculty od Engineering of University of Porto in teh field of management and marketing. He has discharged management duties at various social economy organisations. Consultant in strategy and marketing fields at Porto Business School. As a consultant in strategy and marketing he has been working on various business consultancy programmes promoted by AEP - Associação Empresarial de Portugal, AIP - Associação Insdustrial Portuguesa and IAPMEI - Instituto de Apoio às Pequenas e Médias Empresas e à Inovação. Professional trainer in the fields of strategy, marketing and innovation, working, amongst other entities, with ANJE, with Competinov, IPN - Instituto Pedro Nunes and SPI – Sociedade Portuguesa de Inovação.

Graduated in Management by School of Economics and Management - Universidade Católica Portuguesa and Master Degree in Sales Management at Faculdade de Economia do Porto. Manager with vast experience in Sales, Marketing and Communication at Hilti Portugal and Hilti Spain. Currently works as Global Product Manager at the headquarters of Hilti AG in Liechtenstein.