Porto Business School welcomes, on the 14th of June, at 6:30 pm., the presentation of the book “Shelf-Confidence – A Practical Guide to Reducing Out-Of-Stocks and Improving Product Availability in Retail”, by Daniel Corsten and Thomas W. Gruen.
During this session, the authors will introduce you to the backstage of consumer products retailing and share the extent, the causes, and the shopper reactions to out-of-stock items.
The authors Daniel Corsten and Thomas W. Gruen will also explore how to improve service levels, slash costs, boost efficiency, and enhance customer satisfaction.
Cláudia Almeida e Silva and Miguel Costa Moreira join this conversation to share their experience, knowledge, and expertise in the field of retail.
6:35 pm – Authors’ presentation by Patrícia Teixeira Lopes, Vice-dean, Porto Business School
6:40 pm – Roundtable with the authors, Cláudia Almeida e Silva, Independent Board Member at Carrefour, Miguel Costa Moreira, Executive Board Member at MC, and Pedro Amorim, Porto Business School and Partner at LTPlabs.
7:20 pm – Q&A
7:40 pm – Autograph Session
Hope you can join us!
The event will take place at Porto Business School.
