Negotiation Toolkit

Maximise negotiation skills to boost results

Since negotiation is a cross-cutting competence in several domains, it is addressed from the point of view of the customer-supplier relationship, between areas of a given organisation, in the leadership process or in project management;
Access to a set of participatory methodologies, with the aim of equipping participants with skills to make better decisions at each negotiation stage.
Training emotion management and resilience in the negotiation process.

Financial Times'22

European Business Schools Ranking (Exec. Educ.)

Case Study Analysis

Procurar, através da análise de casos de estudo, a procura de soluções ou boas práticas a implementar em diversos contextos.
World Café

Facilitar, através de um processo de conversação estruturado, um diálogo aberto e sério, para ligar ideias dentro do grupo, em sala, com rotatividade dos participantes pelos diferentes grupos.
Role Playing

Simular situações reais em sala para aplicar conhecimentos teóricos.
Personal Roadmap

Identificar pontos de melhoria/ação individual e registo no seu “Personal Roadmap” (plano de desenvolvimento pessoal).

“'The programme provided me with a deeper insight into my negotiating stance and allowed me to strengthen some of my skills. I'd like to highlight the training of active listening and the emphasis on the importance of asking "good questions"'.”
“'Throughout the programme, thanks to a series of examples and to the experience of other participants, I realised that the way the negotiation process plays out depends very much on how we position ourselves and listen to others.'”
“'I believe that re-learning and reviewing the concepts associated with the negotiation process are decisive for the success of my work team.'”

Cláudia Queirós

Human Resource Management | Riopele

Sónia Alves

HRD Soja Group

Maria Lúcia Babo

CEO | Factos e Desafios